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CQI Is Not a Meeting. It’s a Discipline.
In many agencies, CQI appears on the calendar once a month. Reports are reviewed. Trends are discussed. Action items are assigned. Then everyone returns to operations. That is not discipline. That is an event. Continuous Quality Improvement was never designed to function as a meeting. It was designed to function as a leadership habit. The agencies that remain stable after credentialing are not those that hold CQI meetings consistently. They are the ones who embed CQI thinking
Keneisha Fountain
2 min read


Data Without Disparity: Using Information to Improve Outcomes and Quality under T3C
T3C makes one thing clear for both CPAs and GROs: data drives quality. When information is inconsistent, disparities grow and outcomes weaken. This week’s Weekly Shift examines how leaders can use data to strengthen processes, improve equity, and prepare for credentialing. Strong data practices create strong systems. Now is the time to assess whether your data reflects your intentions or your gaps.
Keneisha Fountain
4 min read
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